KINDNESS, WITHOUT A WAITING ROOM
Welcome to TeleKind, a virtual resource for your at-home sexual healthcare and gender-affirming services. We provide free quality HIV care, HIV prevention (PrEP), and Gender Affirming care from anywhere in Texas through virtual visits with a clinician and a personal Care Navigator.
TELEKIND, ON YOUR TIME
Your TeleKind clinician and personal Care Navigator are here to answer any questions you may have about your sexual health and gender-affirming services in a supportive and confidential setting.
Your virtual visits and lab work are free, and prescriptions are always little to no cost to you regardless of where you live in Texas or your ability to pay.
DIRECT TO YOU
Test kits are mailed to you in discreet packaging via the US Postal Service (USPS) with prepaid postage for its return to the lab, or you can choose to do your labs in person at one of our partner labs. We offer the convenience of receiving your medications by mail. We can also work with you if you prefer to pick up your prescriptions at a nearby pharmacy.
We are committed to providing medications at little to no cost to you. You will have a Care Navigation Team that will work with you to ensure you receive everything you need, regardless of your insurance status, immigration status, or ability to pay. This team is here for you every step of the way.
*All appointments and services we offer are free of charge, including lab work when you use our testing kits or lab partners. We will also work with you to ensure any medications are provided at little to no cost to you.
A KIND APPROACH TO CARE
We created TeleKind so that you can discuss your sexual health from wherever is most comfortable for you with a clinician who prioritizes earning your trust. Our skilled and compassionate medical staff will tailor a care plan that is right for you. We will work with you to make appointments convenient to your schedule.
FREE SERVICES
There are no appointment or service fees.* We’ve got you covered. Your Care Navigator also works directly with you to ensure that your medications are secured at little to no cost to you, regardless of your insurance status or ability to pay.
SCHEDULE
Convenient and discreet, the Care Navigation Team will work with you for a day and time that works best for your virtual visit.
How it Works
01
Getting Started
After registering, we’ll send an email confirmation with more information on how to complete your required labs. You will have an option to use our discreetly packaged at-home TeleKind test kit (mailed to you at no charge) or visit one of our partner labs. If you have questions about either of these options, the Care Navigation Team is available to help you through this process.
02
Connecting
Your Care Navigator will reach out to get additional information, review your lab work preferences with you, and answer any questions you may have about the services you would like to receive.
03
Labs
We make it convenient to complete your labs, offering either an at-home test kit, which will arrive to your preferred mailing address 3-5 days after you speak with your Care Navigator, or by visiting one of our nearby partner labs. Whichever you prefer, we’ll reach out to you to schedule your virtual appointment with your TeleKind clinician once we’ve received your lab results.
04
Virtual Appointment
You’ll meet with a clinician to review your lab results and discuss your goals for treatment, your questions, and best options for your care plan. Your Care Navigator will work with you to ensure that you can access any medications prescribed by your clinician at little to no cost to you. They can also help set up convenient shipping from our partner pharmacy.
