KINDNESS, WITHOUT A WAITING ROOM
Welcome to TeleKind, a virtual resource for your at-home sexual healthcare and gender-affirming services. We provide free quality HIV care, HIV prevention (PrEP), and Gender Affirming care from anywhere in Texas through virtual visits with a clinician and a personal Care Navigator.
TELEKIND, ON YOUR TIME
Your TeleKind clinician and personal Care Navigator are here to answer any questions you may have about your sexual health and gender-affirming services in a supportive and confidential setting.
Your virtual visits and lab work are free, and prescriptions are always little to no cost to you regardless of where you live in Texas or your ability to pay.
DIRECT TO YOU
All medication and return kits are mailed to you in discreet packaging via the US Postal Service (USPS) with prepaid postage for the return of your test kit. The Care Navigation Team will work with you to make sure that you get your medications at little to no cost to you, regardless of insurance, immigration status, or ability to pay. Your team is here for you every step of the way.
*All appointments and services we offer are free of charge, including lab work when you use our testing kits or lab partners. We will also work with you to ensure any mailed medications are provided at little to no cost to you.
A KIND APPROACH TO CARE
We created TeleKind so that you can discuss your sexual health from wherever is most comfortable for you with a clinician who prioritizes earning your trust. Our skilled and compassionate medical staff will tailor a care plan that is right for you. We will work with you to make appointments convenient to your schedule.
FREE SERVICES
There are no appointment or service fees.* We’ve got you covered. Your Care Navigator also works directly with you to ensure that your medications are secured at little to no cost to you, regardless of your insurance status or ability to pay.
SCHEDULE
Convenient and discreet, the Care Navigation Team will work with you for a day and time that works best for your virtual visit.
How it Works
01
Getting Started
Registration is easy, safe, and confidential. Sign up online or give us a call at 1-833-GET-MYTK (1-833-438-6985) Monday - Friday from 8AM to 12PM and 1PM to 5PM.
02
Connecting
Your Care Navigator may reach out for additional information or to provide further instructions for lab work.
03
Labs
You’ll receive a test kit with instructions and a prepaid return label approximately 5-7 business days after we receive your registration. Once the lab work has been returned, the Care Navigation Team will schedule your virtual appointment.
04
Virtual Appointment
You’ll meet with a clinician to review your lab results and discuss options for your care plan. We’ll also work with you on the shipment and processing of your prescriptions.
